Customer Service

About purchasing works in the Online Shop,

Please order from the form.
Please let us know item number and your address.
Shipping rates vary depending on the country and region.
We will calculate the shipping cost and we will contact you.

With regard to the work stated as Wood Box,
The work is generally put in a box made of paulownias. A signature of a potter is written in the box(=Hakogaki). Please understand that it takes time for approximately 2 weeks to make the box. It is also possible to make it in works that do not mention Wood Box.In that case it will be an extra charge.We would appreciate your understanding.

PayPal is used for payment.

The work is delivered by EMS.

If you have any questions, please contact us.

In this site, we often use Japanese name in the Roman alphabet for the title.We hope that you will enjoy Japanese style as the ones who introduce Bizen pottery. Here please let us explain typical words which we use.

Japanese English
Sara/Zara Dish, Plate
Hachi/Mukouzuke Bowl
Guinomi/Sakazuki/Hai/Syuki Sake Cup
Tokkuri Sake Bottle
Chawan Bowl for powdered green tea. Tea bowl
Chaire Tea caddy
Mizusashi Water jar
Hanaire / Kaki Vase for flower
Kakehanaire It is a flower vase to hang on a wall and a pillar.
Kouro Incense burner
Yunomi/Kumidashi Cup